Apple Mail SMTP not working

Why My Apple Mail SMTP Not Working?

Are you encountering the Apple mail SMTP not working issue? Then scroll down this page to know how to fix this issue easily.

Simple Solutions

  • Step 1:As the first step of troubleshooting, check whether your Mac computer is connected to a stable Internet connection. If not, connect it, and then try to send the email.
  • Step 2:Make sure that you’ve entered the recipient’s address correctly in the given field.
  • Step 3:Restart the Apple Mail application on your Mac computer.

Advanced Solutions

If the above simple solutions don’t resolve the issue, then try the advanced methods given below.

Method 1: Verifying Account’s Outgoing Server Settings

Misconfigured server settings might also lead to these kinds of issues. To verify if the SMTP settings of your email account are correct, follow the instructions given below.

  • Step 1: Open the Apple Mail application on your Mac.
  • Step 2: Go to the Mail menu.
  • Step 3: Select the Preferences option followed by Accounts.
  • Step 4: Choose the account in which you’re encountering the issue.
  • Step 5: Go to the Server Settings section by clicking its menu.
  • Step 6: Select the Edit SMTP Server List option from the Outgoing Account menu.
  • Step 7: Check whether your account’s outgoing server settings are entered correctly.
  • Step 8: If not, re-configure and save them.
  • After re-configuring your account’s SMTP settings, try to send a test page. If the same issue remains unresolved, then perform the next method given below.

Method 2: Using Connection Doctor Option

This option will help you check the connectivity issues that the Mail app is facing right now. To run this tool on your Mac computer, follow the instructions given below.

  • Step 1:On the Apple Mail application’s main screen, click on the Window option.
  • Step 2:Select the Connection Doctor option.
  • Step 3:Check and resolve the connectivity issues by performing the prompts displayed on the screen.

Method 3: Re-configuring Firewall Settings

Sometimes, the firewall settings configured on your Mac computer may also block email traffic. So, better disable or re-configure the firewall settings and then try to send the email.

Method 4: Disabling Security Software

  • Step 1:Check whether the issue occurs due to the security software installed on your Mac computer. 
  • Step 2:To check it, disable the installed security software temporarily, and then send a test email message. 
  • Step 3:If you’re able to send the email now, then the problem is with the security software.

To know more about how to fix the Apple mail SMTP not working issue, contact us.

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