Charter Email Certificate Error

Solution To Fix Charter Email Certificate Error

The Charter email certificate error usually occurs when there is an issue with the webserver or the certificate. The error may also occur if the date and time settings on your computer are not correct. Proceed with the steps that are given below to fix the Charter certificate error occurring on a Windows 10 computer.

  • Step 1:Verify whether the date and time settings on your computer are correct.
  • Step 2:If not, right-click on the Clock at the bottom right corner of the screen and select the Adjust date/time option from the displayed list.
  • Step 3:Now, set the correct date and time and click OK.
  • Step 4:Reboot your computer and open a web browser.
  • Step 5:Now, enter the official Charter website’s URL in the address bar of the web browser.
  • Step 6:Make sure to enter the address correctly.
  • Step 7:If the Charter email certificate error appears again, try to log in to the Charter email account from some other browser.
  • Step 8:If the issue persists, configure the SSL settings on your computer.
  • Step 9:If you are using an email client to log in to the Charter email client, set up your email client with the SSL settings.
  • Step 10:Update the incoming and outgoing mail server settings correctly to fix the issue.
  • Step 11:Sometimes, the certificate Error occurs when the operator fails to renew the email.
  • Step 12:Do not type in your email address or password until the certificate error disappears.
  • Step 13:In such cases, wait for an hour or two and check if the issue is resolved.
  • Step 14:Check the internet connection if it fast enough. If not, connect your device to a mobile hotspot.
  • Step 15:Once the issue is fixed, you can send and receive emails on your Charter email account.
  • Step 16:If you have any other queries regarding Charter email certificate error, get in touch with our technical support team by clicking the Call button on this page.

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