Why Is My Comcast Email Not Sending?

You have a Comcast email account and you are not able to send or receive any emails. Is that your situation right now? You are not ALONE!  Though Comcast email is one of the best email services with respect to sending and receiving emails at a rapid speed, it has its own flaws. There are many users who have been encountering the same issue on a daily basis. There could be multiple reasons as to why your Comcast email not sending. Here you will be learning some troubleshooting methods to fix it.

Method 1: Internet Connection

• Step 1: The most common reason as to why your Comcast email account won't be working is because of a failed Internet connection.
• Step 2: Select the Status bar at the bottom right corner of the desktop window and click the Internet Status icon.
• Step 3: Always ensure that your computer is connected to the wireless router.
 

Method 2: Web Browser Issues

A lot of issues related to the Internet can be quickly resolved by making some tweaks with the web browser. Make sure you are using web browsers supported by Comcast, like Google Chrome.

 

• Step 1: Open Google Chrome.
• Step 2: Click the three-dotted (Menu) icon on the top right corner of the browser.
• Step 3: Click the Settings option from the list.
• Step 4: On the left corner of the page, click the About Chrome option. Now, Google Chrome will see if there are any updates and install them. Now check your Comcast email not sending issue is resolved. If not proceed with the next method.
 

Clear Cookies And Cache From The Browser

• Step 1: Open Google Chrome.
• Step 2: Click the three-dotted (Menu) icon on the top right corner of the browser.
• Step 3: Click the Settings option from the list.
• Step 4: Click the Privacy and Security tab on the left pane.
• Step 5: Choose the Clear browsing data option and then click the checkbox for Cookies and Cache.
• Step 6: Click the Clear Data button on the page.
• Step 7: Relaunch the browser, open your Comcast email account, and see if you are relieved from the error.
 

Method 3: Service Outage

In case you have a Comcast outage in your area, you can do nothing, but just wait.

 

Method 4: Email Settings

This method is the most important of all since it revolves around sending and receiving emails. You will have to ensure if you have set the proper Incoming and Outgoing email settings for the Comcast account to fix Comcast email not sending issue.

 

Incoming Mail Settings

• Step 1: IMAP server: imap.comcast.net
• Step 2: IMAP Port: 993
• Step 3: IMAP Security: SSL/TLS
• Step 4: IMAP Username: Comcast email address
• Step 5: IMAP Password: Comcast email password

 

Outgoing Mail Settings

• Step 1: SMTP server: smtp.comcast.net
• Step 2: SMTP port: 587
• Step 3: SMTP Security: STARTTLS
• Step 4: SMTP Username: Comcast email address
• Step 5: SMTP Password: Comcast email password

Method 5: Antivirus/Firewall