eM Client Outbox Not Sending

eM Client Outbox Not Sending

Follow these guidelines for the eM client outbox not sending issue.

eM Client is a mail client used to access the IMAP or POP email accounts of the users on their computers. For this, it is required that the users must configure their email accounts in eM Client using the preferred settings.

If your eM Client outbox failed to send any messages, it might be due to the antivirus software which blocks the eM Client installed on your computer. If you wish to resolve the error, follow the below-mentioned troubleshooting methods.

Solution: 1

  • Step 1: This method is applicable only for Gmail users.
  • Step 2: Sometimes, eM Client fails to send the emails if the email configuration is incorrect.
  • Step 3: On your eM Client software, open the email account and navigate to the server settings.
  • Step 4: Change the SMTP port number from default to encrypted connection.
  • Step 5: Use 465 for SSL authentication or 587 for TLS authentication.
  • Step 6: After changing the outgoing mail server settings, check if you could send emails from the outbox.

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Solution: 2

  • Step 1: On your computer, launch the antivirus software and check if you have added the eM Client software to the block list.
  • Step 2: If so, allow access for using the eM Client software and unblock or remove it from the list of blocked apps.
  • Step 3: If you are using ESET NOD2 antivirus, navigate to the Advanced Setup tab and select Web and email.
  • Step 4: Select Email client protection -> IMAP, IMAPS.
  • Step 5: Uncheck the “Enable IMAP checking option” checkbox and close the antivirus software.

Solution: 3

Follow this possible solution to fix eM client outbox not sending issue.

  • Step 1: There is a possibility of installation damage in eM Client software.
  • Step 2: If so, it is recommended to uninstall and reinstall the eM Client software after creating a backup of your email messages.
  • Step 3: You can also use some uninstaller tool to remove the eM Client software on your computer.
  • Step 4: After removing the software, run the installer file and configure the basic settings of the reinstalled eM Client software.
  • Step 5: If you have difficulties in fixing the eM Client issue, contact our technical experts by clicking the Call button available on this page.

Solution: 4

  • Step 1: Perform a clean boot by running System Configuration because there is a chance of third-party interference.
  • Step 2: Press the Windows + R shortcut keys to open the Run panel and type “msconfig” in the Open field.
  • Step 3: Click the Services tab and disable all the services.
  • Step 4: Go to the “Startup” tab and open Task Manager to disable the startup applications.
  • Step 5: Make sure to click the Apply and OK button on the System Configuration page to save the applied changes. If you need a remote assistance to resolve eM client outbox not sending issue, Click the Call Us button available on the screen.

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