IMAP Error Code 402

How To Fix IMAP Error Code 402?

IMAP or Internet Message Access Protocol is an email protocol used by the majority of the email clients. Using this protocol, you can retrieve email messages from a mail server. The chances for an error to occur while using the IMAP protocol is less. If it occurs, you can resolve it easily. This web page will help you with the solutions to resolve the IMAP error code 402

  • Step 1: You might have encountered an issue while configuring the settings or an unexpected fault in the connector while restoring the settings. The IMAP error codes 402, 403, 1906, 1907, 2906, and 2907 indicate the above issue. 
  • Step 2: Specifically, the error code 402 indicates a typographical error in the user name, server name, or device ID.
  • Step 3: To resolve the error 402, first, check if you have entered the server settings correctly.
  •  

For Outlook 2016

 
  • Step 1: Open the Outlook 2016 application.
  • Step 2: Click the File tab followed by Info.
  • Step 3: Choose the email account for which you want to check the server settings.
  • Step 4: Click the Account Settings option.
  • Step 5: From the drop-down menu, select the Server Settings option.
  • Step 6: Now, a dialog box titled Account Settings will open.
  • Step 7: Check your account’s IMAP and SMTP server settings.
  • Step 8: Click the Next button followed by Done.
  •  

For Apple Mail:

  • Step 1: On your Mac device, open the Mail app.
  • Step 2: Click Mail > Preferences > Accounts.
  • Step 3: Choose the account to check the server settings.
  • Step 4: Now, click the Server Settings button.
  • Step 5: Select the Edit SMTP Server List option from the Outgoing Account pop-up menu.
  • Step 6: Your account’s server settings will be displayed on the screen.
  • Step 7: If required, reconfigure the account settings.

Now, check if the IMAP error code 402 is resolved.  If it persists, contact us to get remote assistance in resolving it.

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