Steps To Fix Webmail Error 403

Webmail Error 403

Whenever there is a communication between an https Client and https Server, certain status codes are returned based on the client request. One such code is the 403 Forbidden status code. This status code is returned when the client is not authenticated to access the particular page or file on a page. If you see the Webmail error 403 when you try to access your Outlook Web Access (OWA) web page, carry out the solutions given on this page

Solution 1:

The Outlook (OWA) uses the https protocol. In such a case, if you try to access OWA using https, then you may get the Webmail error code 403. To fix the issue, carry out the following steps to automatically redirect the request using https.

  • Step 1:Go to the Start menu, select the Administrative Tools option, and click the Internet Information Services (IIS) Manager option.
  • Step 2:This will open the IIS Management console on the screen.
  • Step 3:Click the Default Website option followed by the OWA option in the left panel.
  • Step 4:In the main panel, click the https Redirect option and select the checkbox next to the ‘Redirect requests to this destination’ option.
  • Step 5:Type the full https address for your OWA in the appropriate field.

Solution 2:

  • Step 1:Launch the Exchange System Manager window and go to the OWA server.
  • Step 2:Navigate to the Protocols section and click the https option followed by the Exchange Virtual Server option.
  • Step 3:Right-click the Exchange option and choose the Properties option.
  • Step 4:Navigate to the Access tab, select the checkbox beside the Directory Browsing option, and click the OK option.

Solution 3:

  • Step 1:Click the Start icon, select the IIS Manager option, and click the Default Website option followed by the OWA option.
  • Step 2:Double-click the SSL Settings option, checkmark the box next to the Require SSL option, and click the radio button beside the Accept option.
  • Step 3:If needed, click the Call button mentioned on this web page to get assistance from technical experts.
  • Step 4:They will help you in resolving the Webmail error 403 while accessing the Outlook Web App website.

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