If there is a problem with the email server, you will see the error code 500. It is mainly caused due to internal server problem, temporary error, or incorrect configuration data. The error means the problem is with the website (webmail) you have opened on the browser and not with the browser settings or network connection. Read more to know about the solutions for the Webmail error 500.
Solution-1: Refresh The Webpage
- Step 1:Sometimes, the webpage may not load properly. So refreshing it can help to fix the Webmail error.
- Step 2:You can see the Refresh icon at the top left end of the window next to the address bar. Click it to reload the page.
- Step 3:Otherwise, press the F5 key or the Ctrl and R keys together to refresh the page.
Solution-2: Erase The Browser Cache And Cookies
- Step 1:When you load a webpage that you visited earlier, it loads from the cache memory. If the cache storage is corrupted or improperly saved, it does load the page properly.
- Step 2:In the Chrome browser window, click the More (three vertical dots) icon at the top right end and select More tools.
- Step 3:Choose Clear browsing data, set the time range to delete the data, and tick the checkboxes of ‘Cookies and other site data’ and ‘Cached images and files.’
- Step 4:Select the Clear data button to delete the cache and cookies storage.
Solution-3: Disconnect & Reconnect The Router Network
- Step 1:If the servers could not be communicated within the time limit set, the server page will be timed out and would cause the error.
- Step 2:Check the server time out settings in your email server settings and increase the time to see if the error is withdrawn.
Solution-4: Contact The Webmail Support
- Step 1:After trying out all the solutions, if the error persists, it can be due to the high traffic on the email server.
- Step 2:If the page administrators couldn’t handle the high network traffic, try to access the page later. After that, you won't face Webmail error 500