Rectification Of Webmail SMTP Error 535

Webmail SMTP Error 535

There are many causes for Webmail SMTP error 535. Some of them are listed below:

  • 1. Incorrect user credentials
  • 2. Account disabled
  • 3. Wrong SMTP authentication

If you encounter the Webmail SMTP error code 535 with your Groupmail account, then perform the following instructions to resolve it.

Conditions To Follow Before Troubleshooting

  • Step 1:Make sure that you have entered the user information like user name and password correctly while setting up the SMTP authentication.
  • Step 2:Make sure the account you’re sending the email to is active.
  • Step 3:If it is disabled, enable it if possible.

Now, let’s try some advanced methods to resolve this error. Check if you have configured your SMTP authentication settings correctly. If not, set it up correctly by following the instructions given below.

Configure SMTP Authentication Settings

  • Step 1:Open GroupMail.
  • Step 2:Go to the Tools/Accounts Manager section.
  • Step 3:Select the user account to which you wish to make changes and click the Modify button.
  • Step 4:Click the Delivery Options tab.
  • Step 5:Select the Requires Authentication option by clicking the checkbox beside it.
  • Step 6:Now, click the Setup button and configure SMTP authentication correctly.
  • Step 7:Make sure to select the Use SMTP Authentication (outbound) option in the Authentication Settings dialog box.
  • Step 8:Enter the user’s credentials correctly in the required fields.
  • Step 9:Click the OK button.
  • Step 10:Now, check if the Webmail SMTP error 535 is resolved by sending a test mail.

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