Zoho Mail Not Going To Inbox

Solved: Zoho Mail Not Going To Inbox

Zoho Mail is designed for personal and business emailing purposes. Using Zoho Mail, you can send and receive emails within and outside an organization. Like issues that you face with other emailing services, it is very common for anyone to encounter issues while using Zoho Mail. In some cases, the emails to or from Zoho mail not going to inbox.

The causes for Zoho Mail is not going to Inbox are listed below.

  • Step 1: Misconfigured filter settings
  • Step 2: Unstable or poor Internet
  • Step 3: Delay in message delivery
  • Step 4: Problems with the incoming server

To resolve this issue and receive emails in Inbox, perform the simple and quick troubleshooting instructions given below.

  • Step 1: Initially, make sure that your device on which you’re using Zoho Mail is connected to a stable Internet connection.
  • Step 2:Refresh the Inbox folder and look for the missing email.
  • Step 3:If the email is being moved to the Unread folder or the folder that you have created, then check whether you have configured any filters.
  • Step 4:To check it, go to the Settings section of your Zoho Mail account and click on the Filters option.
  • Step 5:Now, if you find any such filter enabled, then this could be the reason why your email was not going to Inbox in Zoho Mail.
  • Step 6:Disable the filter by unchecking the checkbox beside it.
  • Step 7:If this issue occurs while using your external account that is configured using the POP server, then check whether the enable the POP account option is selected on your account. 
  • Step 8:If it is deselected, then there is a chance for this issue to occur.
  • Step 9:To check and select “enable the POP account,” go to your account’s Settings page. Click on the Mail Accounts option and select enable the POP account.

Still if the emails to Zoho mail not going to inbox, click on the Call button provided on this page.

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